SUCCESS!
Client: Regional Heating, Air & Plumbing Company |
Challenges: Time, Cost, Tools, Company Divestment, Process, Knowledge |
Delivered: 40% Reduction in Direct Expense. National parent company did a poor job of telecom management and buyer was confused and frustrated with attempts at cleanup. All services and contracts were inventoried and validated. Loose services were canceled. Through leveraged negotiation, existing contracts were dissolved and new contracts inplemented. Local, long distance and dedicated services were re–engineered. Client offloaded Inventory, Contract, Procurement, Invoice Audit and Dispute Resolution Management.
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TRACK–IT
Inventory Management, Contract Management
Inventory Management
Proper inventory of accounts, vendors, services, lines and circuits builds the foundation for complete telecommunications management. Our database software tools, knowledgebase and process focus enable our team to efficiently compile the required inventory. Most companies are challenged and frustrated to keep track of every circuit, cell phone, line number, DID number, calling card, pager, data service and maintenance service. Although some organizations will inventory from time–to–time, they still find themselves challenged with maintaining the everchanging inventory. |
Contract Management
Attention to service contracts can greatly enhance telecom cost–control strategy or severely hinder your efforts. Volume and term commitments, fees, service level agreements, tariff clauses, discounting, etc. fill the confusing pages of contracts. Our extensive knowledgebase of the telecommunications industry ensures that our team is negotiating the most favorable terms and conditions from your suppliers. Our approach to contract management ensures that critical dates and commitments are watched and the information necessary to leveraged decision making is visible and not forgotten. |
A UNITED Effort... (Uniting your company resources)
Most organizations lack the business processes and resource interaction to effectively manage their telecommunications. Hawthorne | James provides systems and business processes to unite your telecom, IT and accounting functions providing visibility and control in your telecommunications management effort. |
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