We want help, but we don‘t want to turn over complete control and especially bill paying to a Telemanagement Firm. Can we maintain some of our in–house processes?

Absolutely! Our services are always delivered with flexibility. We are intensely committed to serve your needs, not fit you into our model.

Although we're up to our eyebrows with invoices, we believe we've got a pretty good handle on inventory and contracts. Do we have to pay for telemanagement services that we may not need?

No. We always begin by striving to understand where you're at and what you're trying to accomplish. We then provide you with a partnership proposal of how we can provide value to your company. We certainly won't sell you any services that you don't need or want.

As part of your Telecom Analysis and Guarantee, do you always require that we change our current vendors?

Absolutely not. Our team starts by attempting to leave you with your current vendors so long as you are satisfied with the service level.

Does our company have to implement all your recommendations?

No. Recommendations are given for your approval, then implemented.

We've already gone through an audit. The audit company did nothing but cause disharmony with our suppliers. Are you going to do the same?

We do not use strong-arm techniques when interfacing with your suppliers. Because our team members are equally knowledgeable as the carrier employees (many times more so), we are experts at working to create a mutually beneficial relationship that produces results.

We've already gone through an audit. How are you going to find any savings?

H | J provides a complete Telecom Analysis, not simply a narrow audit of current or historical bills. The comprehensive nature of our EVALUTE-IT Telecom Analysis produces results. If not, our 100% Guarantee ensures your satisfaction.

We would like to purchase telecommunications management software. Can we buy it from H|J?

Every client receives a customized solution matching the needs of their business. Software solutions are not sold independently, but are provided as part of our TRACK-IT and PROCESS-IT telemanagement solutions. Depending on the desires of our client, the tools are left in place, regardless if our team is or is not involved in telecommunications management.